iOS

Users can only cancel a subscription in the settings of their Apple IDs, as we don't have access to your account and are not authorized to manage subs...

You can manage your subscription plan in your Apple ID settings ; however, according to the App Store procedures, it can only be changed to a new one...

Currently, we do not offer single-period purchase options. All subscriptions are auto-renewable. Your subscription will renew based on the period you ...

The duration of your plan and subscription aren’t connected. Your personalised plan was created using the information you provided during registration...

As stated in our Subscription Terms, if you purchased your subscription through the App Store and are eligible for a refund, you must request it direc...

You can easily change your payment method by following this instruction , provided by Apple.

If you feel that anything might have gone wrong with the charge or your subscription plan, please contact our customer team via the Contact Us form ...

Subscriptions on Google Play are indefinite, and you’ll be charged at the beginning of each billing cycle according to your billing schedule (for exam...

You can manage your subscription plan in the settings of your Apple ID , however, according to App Store requirements, it will be changed to a new on...

A subscription can only be viewed or changed by the users themselves in the settings of their Apple IDs. Here is an instruction on how to view and c...

You can manage height, weight, units, and email in your profile inside the app. Go to 'Personal Details' to update parameters: You can change your ema...

The target amount of calories is suggested by your personal daily plan. The equation only gives you an idea of how many calories you’ve consumed per d...

If you want to add custom activities to the app, please follow these step-by-step instructions: Open Diary and tap on the Workout tab. Swipe up to Act...

In regard to changing your daily calorie intake in the application, please follow these steps: 1. Click on the profile icon located in the upper-left ...

Yes, you can certainly repeat a workout you have just completed. Once you finish it, it’s saved on your Workout Plan page. For example, if you create ...

To log your own meals in the app, please follow these steps: Navigate to the Meals tab and select the desired meal category (e.g., breakfast, lunch, e...

If you’d like to change your fasting time, just click on a pencil near your current fasting plan.    Here you will be able to choose the fasting durat...

Simply put, intermittent fasting is time-restricted eating that requires you to limit yourself to only eating during specific hours of the day. The mo...

Our Hydration tool on the “Diary” screen makes tracking your water intake simple. You can log various drinks and their amounts, and the app will calcu...

Our app takes information from your device’s activity manager to track your steps and speed, and whether the device is stationary or moving (walking/r...

If you no longer want to receive any emails from us, you can unsubscribe from them at the bottom of the email using the ‘unsubscribe’ hyperlink, as sh...

Unfortunately, a cross-platform subscription is not available at the moment. It's possible to connect other iOS devices if you initially bought your s...

If you have an active subscription but you’re logged out or just want to use the app on another iOS device, please follow these steps: Make sure that ...

We currently offer three payment methods: card, PayPal, and Apple Pay.

To delete your personal information, please go to your account:  Tap on ‘Personal details': Scroll down and tap on ‘Delete personal data’:   Please no...

In order to reset the password, please follow the steps below:  1. Open the app and click on the 'I already have an account' button on the first scree...

Unfortunately, our app doesn’t offer a free trial. However, we do have sales from time to time, so we might offer the first week/month/three months at...

Once you open the app and finish setting up a profile, you get to the payment screen with all the up-to-date information on the currently available su...

If you have an active subscription but you’re logged out or just want to use the app on another iOS device, please follow these steps: Make sure that ...

Unfortunately, currently, the app doesn't offer the ability to cast workout videos from your phone to TV.

Yes, you can sync Omo to your Apple Watch. To enable Omo integration with Apple Health, so that the app synchronizes the steps that were tracked using...

To set up this integration, please follow these steps:  1. Open the Omo app; 2. Go to Profile > Devices & Apps:     3. Click on the ‘Fitbit’ option:  ...

If you’re noticing any unusual behavior of the app and would like to report a problem, please provide as many details as possible:  Your device’s mode...

Our app takes information from your device’s activity manager to track your steps and speed, and whether the device is stationary or moving (walking/r...

If you encountered this problem, please double-check if your internet connection works well and if you don’t have any VPN or Proxy services enabled, -...

If you encountered this problem, please double-check if your internet connection works well and if you don’t have any VPN or Proxy services enabled, -...

Our app is compatible with iPhones and iPads and requires iOS 16.0 or later. So the app cannot be installed unless you upgrade your operating system o...

If you encountered this problem, please double-check if your internet connection works well and if you don’t have any VPN or Proxy services enabled,  ...

You can check out our Privacy Policy via this link .

If you’d like to request a refund, please contact Apple Support directly as all purchases are processed directly by Apple, as we, as the developer, do...

You can check out our Subscription Terms via this link .

You can check out our Terms of Use via this link .

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