Android

Users can only cancel a subscription in the settings of their Google Account, as we don't have access to it and are not authorized to manage subscript...

Currently, we do not offer single-period purchase options. All subscriptions are auto-renewable. Your subscription will renew based on the period you ...

You can manage your subscription through Google by following these instructions . However, according to their procedure, a plan can only be upgraded ...

The duration of your plan and subscription aren’t connected. Your personalised plan was created using the information you provided during registration...

Please make sure you've canceled your purchase: you can easily do so by following these instructions provided by Google Help ​. When you cancel a sub...

You can easily change your payment method by following this instruction , provided by Google Help.

If you feel that anything might have gone wrong with the charge or your subscription plan, please contact our customer team via the Contact Us form ...

Unfortunately, it's not possible to pause or postpone the subscription, as it starts right after the purchase is confirmed.

If you want to upgrade your subscription from e.g., weekly or monthly to annual, you need to cancel your current subscription following these instruc...

To view or change your subscription, just follow these instructions provided by Google Help.

If you no longer want to receive any emails from us, you can unsubscribe from them at the bottom of the email using the ‘unsubscribe’ hyperlink, as sh...

To delete your personal information, please go to your account:  Tap on ‘Personal details': Scroll down and tap on ‘Delete personal data’:   Please no...

We currently offer three payment methods: card, PayPal or Google Pay.

1. Open the app and click on the 'Login' button on the first screen of the app as shown below: 2. Enter your account details: Email: your account emai...

In order to reset the password, please follow the steps below:  Open the app and click on the 'Log in' button on the first screen as shown below: Tap ...

Once you open the app and finish setting up a profile, you get to the payment screen with all the up-to-date information on the currently available su...

Unfortunately, a cross-platform subscription is not available at the moment. It's possible to connect other iOS devices if you initially bought your s...

Unfortunately, our app doesn’t offer a free trial. However, we do have sales from time to time, so we might offer the first week/month/three months at...

If you have an active subscription but you’re logged out or just want to use the app on another android device, please follow these steps: Make sure t...

You can manage height, weight, units, and email in your profile inside the app. Go to 'Personal Details' to update parameters: You can change your ema...

If you want to add custom activities to the app, please follow these step-by-step instructions: Open Diary and tap on the Workout tab. Swipe up to Act...

Yes, you can certainly repeat a workout you have just completed. Once you finish it, it’s saved on your Workout Plan page. For example, if you create ...

To log your own meals in the app, please follow these steps: Navigate to the Meals tab and select the desired meal category (e.g., breakfast, lunch, e...

In regard to changing your daily calorie intake in the application, please follow these steps: 1. Click on the profile icon located in the upper-left ...

The target amount of calories is suggested by your personal daily plan. The equation only gives you an idea of how many calories you’ve consumed per d...

If you’d like to change your fasting time, just click on a pencil near your current fasting plan.    Here you will be able to choose the fasting durat...

Simply put, intermittent fasting is time-restricted eating that requires you to limit yourself to only eating during specific hours of the day. The mo...

Our Hydration tool on the “Diary” screen makes tracking your water intake simple. You can log various drinks and their amounts, and the app will calcu...

Our app takes information from your device's activity manager to track your steps and speed, and whether the device is stationary or moving (walking/r...

Unfortunately, currently, the app doesn't offer the ability to cast workout videos from your phone to TV.

To set up this integration, please follow these steps:  1. Open the Omo app 2. Go to Profile > Devices & Apps:   3. Click on the ‘Fitbit’ option:     ...

If you’re noticing any unusual behavior of the app and would like to report a problem, please provide as many details as possible:  Your device’s mode...

Our app takes information from your device's activity manager to track your steps and speed, and whether the device is stationary or moving (walking/r...

If you encountered this problem, please double-check if your internet connection works well and if you don’t have any VPN or Proxy services enabled, -...

If you encountered this problem, please double-check if your internet connection works well and if you don’t have any VPN or Proxy services enabled, -...

If you encountered this problem, please double-check if your internet connection works well and if you don’t have any VPN or Proxy services enabled,  ...

Our application is compatible only with Android 9.0 and up, and if yours is an earlier one, the app cannot be installed unless you upgrade your operat...

You can check out our Subscription Terms via this link .

If you purchased a subscription through Google Play and are eligible for a refund, you’ll have to request it directly from Google. To request a refund...

You can check out our Privacy Policy via this link.

You can check out our Terms of Use via this link .

The guides were sent to your email address. Please make sure to check your inbox and spam folder. If you haven’t received your guides via email, plea...